Want to know the status of your order? No problem! Please fill out the form below and we will provide an update as quickly as possible! Please note, the current average turnaround time is 5-10 business days for completion. Please do not submit order inquiries before the necessary timeframe for production has passed. Incessant check-ins only serve to disrupt production, congest customer service, and cause delays in deliveries.
PRO TIP: SOME ORDERS MAY EXPERIENCE LONGER WAIT TIMES TO DUE THE COMPLEXITY OF THE DESIGN. WHEN PLANNING A LAUNCH, WE RECOMMEND THAT YOU PLAN FOR AT LEAST 30 DAYS BEFORE POSTING OR ANNOUNCING ANYTHING. PLEASE CHECK IN AND CONSULT YOUR DESIGNER BEFORE SETTING CONCRETE DATES THAT DEPEND ON DESIGN WORK (SUCH AS LAUNCHES OR PROMOTIONS, PHOTOSHOOTS, PRINT MATERIALS, EVENTS, ETC).
Thanks for trusting us with your brand! Please allow our team time to research your order and provide a specific update! We aim to respond to all inquiries within 24 hours, and to provide a resolution within 72. If you have not received a resolution in this timeframe, please email support@tastemdm.com for further assistance.
